Could not register export connector
Note: This applies to DocuShare 6.5.x. DocuShare 6.6.x uses the DocuShare CIM (Config Tool).
Note: This applies to SC2DS 9.0 with Windows 7 and Windows 2008.
After installing AC2DS 9.0, users are unable to add the Database Export Connector manager to Kofax 9. Instead a Kofax Capture Administration pop up window is displayed with the following message.
Could not register export connector.
Filename C:\Program Files\Xerox\AC2DS9.0\AC2DS.inf
Connector name: AC2DS Middleware 9.0
The DllRegister() call failed.
Reason / Possible Cause
Currently the DS Kofax connector for Kofax 9 does not work on Windows 7 and Windows 2008 environments.
The only workaround is to use Window XP or win 2003.
Solution Published: January 30th, 2012
Solution ID: 1043