How to download the DocuShare Flex Logs

Note: User must be logged with a Co-Ordinator role to have access to download the logs.

1. Click Administration.

2. Click the Services and Components menu and select Services Log.

3. Click Download logs. A pop-up dialog box will display place a check mark in all three checkboxes if not already done, then click Download.

Once the logs have been downloaded locally, upload to the Customer Case Collection on the DoUG site for review.

Solution Published: September 18, 2020

Solution ID: 2020