Windows Service Gives an Error Message When Attempting To Stop The DocuShare Service
Note: This applies to DocuShare 6.5.x or 6.6.x.
Windows Service displays a window that states the following error when attempting to stop the DocuShare Server.
Windows could not stop the “DocuShare 6 – Host ID” service on “hostname”.
Error 109: The pipe has been ended.
Reason / Possible Cause
Window services only have a fixed length of time to stop and often IDOL (content.exe) takes more time then allowed. Development updated start_docushare.exe in DocuShare version 6.6.1 to allow more time (roughly 360 seconds unless a security setting reduces that time), but if IDOL (content.exe) is busy when DocuShare is stopped then you will see this happen. The reason is you have to fully stop IDOL before shutting down or you could have data issues.
This is normal behavior.
Solution Published: May 18th, 2012
Solution ID: 1122