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Why is the max age password policy not being honored in DocuShare?
Note: This applies to
DocuShare.
Issue
An
internal DocuShare user account has a password that is older than the
expiration policy set in DocuShare.
Note: The Password
expiration policy on a DocuShare site is not enabled by default. To enable the Password
expiration, click Admin Home | Site Management | Account Policies and enable
the All passwords expire option and set the number of days.
Reason
/Possible Cause
The
password expiration policy only applies to new accounts created after the policy
was created. The policy will not be enforced until you change the password for
the first time.
Solution
Change
the password for the user accounts that have the issue. The password expiration
policy will then be enforced.
Solution Published: November
19, 2021
Solution ID: 2145
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