Scanned Documents Are Not Searchable and PDF Throws An Error
After an upgrade from DocuShare 6.01 to DocuShare 6.6.1 Patch 2, the documents scanned using data glyph are no longer searchable and the PDF in Acrobat it throws an error.
1. Capture the document from the scanner (without hitting DocuShare) and verify that it is searchable.
2. Capture the document after it is processed by DocuShare Glyphscan and uploaded in DocuShare.
Apply DocuShare 6.6.1 Patch 3, it contains the following fix. An updated to DSCIS and DSConverter to support scanned OCR documents created by 3rd party PDF software and stored using GlyphScan coversheets. The documents were not searchable and threw an error when opened in Acrobat reader.
Solution Updated: September 26th, 2012
Solution ID: 1135
AR 0026910 (Fixed in DS 6.6.1 Patch 3)
SPAR 76454 (Fixed in DS 6.6.1 Patch 3)