To verify the bucket structure:

Warning:  This step is very important, please verify all the information below before proceeding with the backup and restore procedures.

From the Old DocuShare Server,

a.     Open Windows Explorer.

b.    Navigate the folder structure into the <dshome>\config directory.

c.     Where <dshome> is replaced with the installation directory for DocuShare.  Depending on your installation environment the path may vary.  The default installation path is C:\Xerox\Docushare.

d.    Open the ContentStore.properties file a text editor such as Notepad.

e.     Look for an entry in the file called NumberOfDirectories= it will have a value of 64 or 512, this is very important, make a note of this value.

From the New DocuShare Server,

a.     Stop DocuShare.

b.    Open Windows Explorer.

c.     Navigate the folder structure into the <dshome>\config directory.

d.    Make a copy of the ContentStore.properties file and rename the copy ContentStore.properties.orig.

e.     Open the ContentStore.properties file in a text editor such as Notepad.

f.     Look for an entry in the file called NumberOfDirectories= edit this value to match the value that was on your old server.

Warning: On DocuShare 6.6.x you must modify the <dshome>\config\ContentStore.xml file to match the value that was on your old server.  Look for an entry in the file called <NumberOfBuckets>512</NumberOfBuckets> edit this value to match the 64 or 512 value that was on your old server.

g.    Save the changes to the file.

h.     Start DocuShare.

Solution Updated:  January 5^th, 2015

Solution ID:  1197