Scanned Documents Do Not Inherit Permissions

Problem

Scanned documents do not inherit permissions.

Issue

When using the direct scan service (SMB/FTP) into DocuShare, all scanned documents fail to inherit the permissions defined on the collection where they arrive. This applies to any collection, not just the temporary scan repository.

Solution

This is working as designed.

As a security feature, only the Site and Content Administrators groups are granted read/write/manage access to the scanned documents.

Workarounds

Option 1:          Grant read only access to all users except guest.

a.     Log in as admin.

b.    Click Admin Home | Services & Components | Scan.  The Scan Setup page displays.

c.     Enable allow ready only access. 

d.    Click Save.

Option 2:          Use a scan cover sheet.

Note:  This requires enabling the use of Glyphscan Cover Sheet option in DocuShare.

Option 3:          Add the user that requires write/manage access to the scanned documents to the Content Admin group.

Option 4:          Create a new content intake instance.  Use the same Target Collection handle as the temporary scan repository but configure it to use a different watch directory than what is used on the Scan configuration page.

Solution Updated:  September 16th, 2014

Solution ID:  1225