· DocuShare must be working when you use localhost or 127.0.0.1 from the Servers console (not a remote connection)
Example: http://localhost/docushare or http://127.0.0.1/docushare. If DocuShare is not accessible via IIS at all then you will need to follow the troubleshooting document (see link at the bottom of the page)
NOTE: You must be a Windows administrator to perform this solution.
Verify the entries in the uriworkermap.properties file are correct:
a. Open a registry editor such as regedit
b. Browse to the HKEY_LOCAL_MACHINE/SOFTWARE/Apache Software Foundation/Jakarta Isapi Redirector/1.0
c. Make a note of the worker_mount_file value (path) to the uriworkermap.properties file you will need the path information to perform the next steps.
d. Close the registry editor.
e. Open Windows Explorer
f. Browse to the path listed in the registry for location of the worker_mount_file
g. Open the uriworkmap.properties file in a text editor such as Notepad.
h. Look for entries that look similar to the ones listed below.
i. If your Fully Qualified DNS Name and/or IP Address for your server are not listed then copy two of the lines that look like the entry above and then paste them into the bottom of the file.
j. Edit the entries that you pasted in with the fully qualified dns name of your server and/or the IP address of your server.
NOTE: the Fully Qualified DNS Name or hostname that you enter in this file must resolve on your network.
NOTE: The Fully Qualified DNS Name and/or hostname that you enter must be in lowercase. If uppercase characters are used in the file it will not work.
NOTE: Where ipaddress is your DocuShare Server’s IP Address and fully_qualified_dns_name is your server’s fully qualified dns name, such as docushare.domain.com.
k. Save the changes
l. Stop DocuShare service
m. Open a command prompt window on the DocuShare Server
n. Type net stop w3svc
o. Type net start w3svc
p. Start DocuShare service
q. Try to access the webpage again.