Note: This applies to
DocuShare 6.6.1.
Issue
When trying to run dssetup the
following error is displayed.
C:\Xerox\DS_661\bin>dssetup
Welcome
to the DocuShare command line configuration tool
Gathering the current configuration -- please
wait
ConfigIDriver.gatherCurrentConfig:
caught an Exception
ConfigIDriver.gatherCurrentConfig: null
ConfigIDriver.gatherCurrentConfig:
returning false
ConfigIDriver.runConfig: error gathering the
current configuration
DocuShare
command line configuration tool -- failure :-(
Solution
1. Run Command
Prompt as Administrator.
Note: Even if you are
logged in as a user that is part of the Domain Administrator group.
a.
Click Start | All Programs | Accessories.
b.
Right-click Command Prompt and select Run
as Administrator.
2.
Check the DocuShare Home variable in setup_docushare.bat
file
To check the DocuShare Home
variable:
a.
Open the setup_docushare.bat in a
text editor such as Notepad.
b.
Verify the DOCUSHARE_HOME setting is correct for your
installation environment.
Example of the
correct path without a trailing slash:
SET DOCUSHARE_HOME=C:\Xerox\Docushare
Example of an incorrect path with a
trailing slash:
SET DOCUSHARE_HOME=C:\Xerox\Docushare\
Note: There should not be a \ at the end of the
path.
c.
Save the file.
d.
If the SET DOCUSHARE_HOME setting
has been modified, double-click the setup_docushare.bat file to run the batch
file.
3.
Check the Path variable
To check the path variable:
a.
Open a command prompt window.
b.
Change into the <dshome>\bin directory.
Where <dshome> is replaced with the installation path
for DocuShare. The default installation
path is C:\Xerox\Docushare. Depending on
your installation environment the path may vary.
c.
Type path and press Enter.
The path should be listed correctly
(only one trailing slash)
Example of a path that is not set properly and has two trailing slashes.
C:\Xerox\DS_661\bin>path
PATH=C:\Xerox\DS_661\\lib\verity\Verity_Export_SDK\bin;C:\Xerox\DS_661\\lib\verity\Filter_SDK\bin;C:\Xerox\DS_661\\IDOLServer\DiSH;C:\Xerox\DS_661\\IDOLServer\FileSystemFetch;C:\Xerox\DS_661\\IDOLServer\IDOL;C:\Xerox\DS_661\\IDOLServer\IDOL\langfiles;C:\Xerox\DS_661\\IDOLServer\content0;C:\Xerox\DS_
661\\IDOLServer\content1;C:\Xerox\DS_661\\jdk1.6.0\bin;C:\Xerox\DS_661\\tomcat\bin;C:\Xerox\DS_661\\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Xerox\Docushare\LiquidOffice\Resources\vendors\k2\_nti40\bin;C:\Xerox\Docushare\LiquidOffice\
xmlserver\jre\bin;C:\Xerox\Docushare\LiquidOffice\xmlserver\jre\bin\server;C:\Xerox\Docushare\jdk1.6.0\bin;C:\Xerox\Docushare\LiquidOffice\Resources\vendors\k2\_nti40\bin;C:\Xerox\Docushare\LiquidOffice\xmlserver\jre\bin;C:\Xerox\Docushare\LiquidOffice\xmlserver\jre\bin\server;C:\Xerox\Docushare\Liq
uidOffice\Resources\vendors\k2\_nti40\bin;C:\Xerox\Docushare\LiquidOffice\xmlserver\jre\bin;C:\Xerox\Docushare\LiquidOffice\xmlserver\jre\bin\server;c:\Program
Files (x86)\Microsoft SQL Server\90\Tools\binn\;C:\Program Files
(x86)\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL S
erver\100\Tools\Binn\;C:\Program Files\Microsoft SQL
Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL
Server\100\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files (x86)\Microsoft SQL
Server\100\DTS\Binn\
Note: If the PATH still
contains double slashes, then review step one of this solution again.
Solution Updated:
December 16th, 2014
Solution ID: 1322