Note:  This applies to DocuShare 6.6.1.

Issue

When trying to run dssetup the following error is displayed.

C:\Xerox\DS_661\bin>dssetup

 Welcome to the DocuShare command line configuration tool

 Gathering the current configuration -- please wait

ConfigIDriver.gatherCurrentConfig:   caught an Exception

ConfigIDriver.gatherCurrentConfig: null

ConfigIDriver.gatherCurrentConfig:   returning false

ConfigIDriver.runConfig: error gathering the current configuration

 DocuShare command line configuration tool -- failure :-(

Solution

1.     Run Command Prompt as Administrator.

Note:  Even if you are logged in as a user that is part of the Domain Administrator group.

a.     Click Start | All Programs | Accessories.

b.    Right-click Command Prompt and select Run as Administrator.

2.     Check the DocuShare Home variable in setup_docushare.bat file

To check the DocuShare Home variable:

a.     Open the setup_docushare.bat in a text editor such as Notepad.

b.     Verify the DOCUSHARE_HOME setting is correct for your installation environment.

Example of the correct path without a trailing slash:

SET DOCUSHARE_HOME=C:\Xerox\Docushare

Example of an incorrect path with a trailing slash:

SET DOCUSHARE_HOME=C:\Xerox\Docushare\

Note:  There should not be a \ at the end of the path. 

c.     Save the file.

d.    If the SET DOCUSHARE_HOME setting has been modified, double-click the setup_docushare.bat file to run the batch file.

3.     Check the Path variable

To check the path variable:

a.     Open a command prompt window.

b.    Change into the <dshome>\bin directory.

Where <dshome> is replaced with the installation path for DocuShare.  The default installation path is C:\Xerox\Docushare.  Depending on your installation environment the path may vary.

c.     Type path and press Enter.

The path should be listed correctly (only one trailing slash)

Example of a path that is not set properly and has two trailing slashes.

C:\Xerox\DS_661\bin>path

PATH=C:\Xerox\DS_661\\lib\verity\Verity_Export_SDK\bin;C:\Xerox\DS_661\\lib\verity\Filter_SDK\bin;C:\Xerox\DS_661\\IDOLServer\DiSH;C:\Xerox\DS_661\\IDOLServer\FileSystemFetch;C:\Xerox\DS_661\\IDOLServer\IDOL;C:\Xerox\DS_661\\IDOLServer\IDOL\langfiles;C:\Xerox\DS_661\\IDOLServer\content0;C:\Xerox\DS_

661\\IDOLServer\content1;C:\Xerox\DS_661\\jdk1.6.0\bin;C:\Xerox\DS_661\\tomcat\bin;C:\Xerox\DS_661\\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Xerox\Docushare\LiquidOffice\Resources\vendors\k2\_nti40\bin;C:\Xerox\Docushare\LiquidOffice\

xmlserver\jre\bin;C:\Xerox\Docushare\LiquidOffice\xmlserver\jre\bin\server;C:\Xerox\Docushare\jdk1.6.0\bin;C:\Xerox\Docushare\LiquidOffice\Resources\vendors\k2\_nti40\bin;C:\Xerox\Docushare\LiquidOffice\xmlserver\jre\bin;C:\Xerox\Docushare\LiquidOffice\xmlserver\jre\bin\server;C:\Xerox\Docushare\Liq

uidOffice\Resources\vendors\k2\_nti40\bin;C:\Xerox\Docushare\LiquidOffice\xmlserver\jre\bin;C:\Xerox\Docushare\LiquidOffice\xmlserver\jre\bin\server;c:\Program Files (x86)\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL S

erver\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files (x86)\Microsoft SQL Server\100\DTS\Binn\

Note:  If the PATH still contains double slashes, then review step one of this solution again.

Solution Updated:  December 16^th, 2014

Solution ID:  1322