PDF Files Are Not Displaying in FireFox
When opening a PDF document in Firefox, a grey background with a white loading line will be displayed. However, the document never actually opens in the browser.
Note: The PDF opens fine in Internet Explorer and Google Chrome.
Reason / Possible Cause
The default Firefox preview option does not work with .pdf documents in DocuShare.
Use the Adobe Acrobat in Firefox option.
To open the files with Adobe Acrobat in Firefox:
1. From the Firefox Start page, click Settings the Options window will display.
2. Select Applications.
3. In the Content Type column highlight Portable Document Format (PDF) in the list.
4. Click the drop-down arrow in the Action column and select Use PDF reader name (Adobe Acrobat in Firefox).
5. Click the Ok button.
6. Try opening a .pdf again in DocuShare.
Solution Updated: July 9th, 2014
Solution ID: 1440