The Delete Shortcut Feature Takes Several Minutes to Complete on Large Collections
Note: This applies to DocuShare client build 6.5 build 9 with Outlook 2007.
If you create a shortcut in Outlook 2007 for a Collection with a large volume of child and grandchild objects it takes several minutes to delete the shortcut.
1. Open Outlook 2007.
2. Map a Server.
3. Select Tools | Create DocuShare Shortcut
4. Create a Shortcut to a collection that has a large number of objects.
5. Open the DocuShare Mapping in Outlook 2007.
6. Right-click on the Shortcut to the large Collection and select Delete Shortcut.
Cause / Reason
Outlook initiates a hierarchy query at the time of the delete operation and this causes the delete to take a long time.
Fixed in DocuShare Client 6.5 build 24
Solution Updated: June 13th, 2011
Solution ID: 833
AR: 0025369 (Fixed in DS Client 6.5 build 24)