-400 Error is displayed when attempting to search in the DocuShare Windows Client

Problem

When users are performing an advanced search in the DocuShare Windows Client (DSClient) error code -400 is displayed.

Solution

1.     Disconnect the DocuShare Client the mapping and then remap to the DocuShare Server.

2.     Attempt to perform the advanced search again.

Note:  If the issue still exists after remapping to the DocuShare Server, you may need to uninstall and reinstall the DocuShare Client on the workstation or update the client to a new version if one is available.

Solution Published:  September 29^th, 2014

Solution ID:  1562