Intermittent Error displayed when opening PDFs
Note: This applies to all
versions of DocuShare.
error is displayed when trying to open PDF documents in DocuShare that were
scanned in via the Glyphscan module / using a scan cover page.
error occurred while parsing a contents stream.
Unable to analyze the PDF file.
/ Possible Cause
can occur if the Multifunction Printer (MFP) or the Optical Character
Recognition (OCR) software is having a difficult time OCRing the document. The issue seems occur when the OCR software has
to skip a page.
issue typically only happens on some documents because the OCR software is not
able to decipher the text and OCR it.
(Commonly happens in documents that have logos or hand written
text). Acrobat displays the error when
reviewing the PDF to notify the user that the entire document (all pages) were
verify this is the same issue as described above:
a PDF that displays the error.
the text in the PDF you will find that some of the pages are not OCRed. (Do not contain text you can highlight or
the vendor of your MFP or OCR software.
Published: October 1st, 2014
Solution ID: 1565