Email notifications to a Group Distribution List bounced back when sent under external recipients
Notifications do not
reach a group Distribution List (DL). The DocuShare notification email box
receives a bounced back email with the message:
"Your message can’t be delivered because delivery to
this address is restricted”
Possible Cause / Reason
This is a Microsoft Exchange Server
security feature. The Exchange server
treats notification emails from DocuShare to Group Distribution Lists as
spam/received from anonymous user.
Note: This has to be performed by Exchange Server Administrator
Change the settings on
the Exchange Server to not require that all senders are authenticated.
Warning: Depending on the installation environment this
setting may be required to meet local security policies. The setting should not be changed without
proper permission from a Network Administrator.
Note: Please refer
to the Microsoft website at _http://www.microsoft.com to obtain the most
current information. Search for How to change the require all senders are authenticated
setting in Exchange. If
necessary, contact the vendor directly for additional information.
Published: December 9th, 2014
Solution ID: 1602