How to find the Host ID when DocuShare is not running
Note: You must be a DocuShare administrator to perform this solution.
To find the Host ID if
DocuShare is offline(not running)
1.
Open the Command Prompt window.
2.
Change into the <dshome>\bin directory.
Where <dshome> is
replaced with the installation directory for DocuShare. The default installation path is
C:\Xerox\DocuShare. Depending on your
installation environment the path may vary.
3.
Use one of the following commands.
a. dssetup
Example:
C:\Xerox\Docushare\bin>dssetup
b. start_docushare env
Example: C:\Xerox\Docushare\bin>start_docushare env
4.
The Host id will be displayed.
Note: When submitting a license
request we recommend that you copy the Host ID information to ensure that it is
accurate.
Note: The Host ID of your server
should only change if you have reinstalled DocuShare or if you have changed the
primary network adapter on the Server.
Solution
Published: January 12th, 2015
Solution ID: 1613
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