How to find the Host ID when DocuShare is not running

Note:  You must be a DocuShare administrator to perform this solution.

To find the Host ID if DocuShare is offline(not running)

1.      Open the Command Prompt window.

2.      Change into the <dshome>\bin directory.

Where <dshome> is replaced with the installation directory for DocuShare.  The default installation path is C:\Xerox\DocuShare.  Depending on your installation environment the path may vary.

3.      Use one of the following commands.

a.     dssetup

Example: C:\Xerox\Docushare\bin>dssetup

b.    start_docushare env

Example: C:\Xerox\Docushare\bin>start_docushare env

4.      The Host id will be displayed. 

Note:  When submitting a license request we recommend that you copy the Host ID information to ensure that it is accurate.

Note:  The Host ID of your server should only change if you have reinstalled DocuShare or if you have changed the primary network adapter on the Server.

Solution Published:  January 12^th, 2015

Solution ID: 1613