Attempt to access document by a user that no longer exists message is displayed when modifying the scan configuration
Note: This applies to DocuShare 6.5.x and 6.6.x
The following error appears in the Web UI of DocuShare Admin Home page when configuring and/or making changes to the scan configuration.
Sorry. Your request could not be processed.
1113: Attempt to access document by a user that no longer exists
…..Thread.java:619) -----nested by: com.xerox.docushare.DSException: User User-2 does not exist in domain DocuShare; nested exception is: com.xerox.docushare.DSException at
…..java.lang.Thread.run(Thread.java:619) -----nested by: com.xerox.docushare.DSException: User admin does not exist in domain Docushare; nested exception is: com.xerox.docushare.DSException at …..
Error 1 Solution:
· Enter the DocuShare username not the handle for the user.
Error 2 Solution:
· Enter DocuShare in the field for DocuShare Domain
Note: The value entered for the DocuShare Domain is case sensitive. If using the default DocuShare domain make sure the D and S are capital letters.
Solution Updated: February 14th, 2011
Solution ID: 966