Location is not available error is displayed when trying to use the map server option in DSDrive
applies to DocuShare Drive (DSDrive).
When attempting to use the map server option in DSDrive a
Location is not available pop up window is displayed with the following
X:\ is not accessible
The service being accessed is licensed for a particular number
of connections. No more connections can be made to the service at this time
because there are already as many connections as the service can accept.
The fast user switching option is being used. If more than
one user account is logged into a workstation this error can occur.
Only one connection is supported, DSDrive is working as
To resolve the issue do one of the following:
changing user accounts in future log off and log in with the new account, do
not use fast user switching option if using DSDrive.
Solution Updated: September 20, 2019
Solution ID: 1846
dsdrive not accessible
particular number of connections