Pdf documents take a long time to open and close when using the side-by-side view
applies to DocuShare 6.5.3 and 6.6.1 only.
Pdf documents take a long time to open and close when using
the side-by-side view (View Document and Properties) feature.
the browsing history (If its related to a particular users’ system).
b. Select Settings | Internet Options.
the General tab.
the Browsing history section, place a checkmark in the checkbox labeled Delete browsing history on exit.
the Delete button.
f. Click OK.
the browser again and try open and close the pdf again. If the issue still
exists proceed to step 2.
2. Add DocuShare to the trusted site in the
Settings | Internet Options.
the Security tab. Highlight Trusted
sites and click the Sites
button. The Trusted sites window displays.
d. Under Websites check to see if the DocuShare
site is listed.
e. If the
DocuShare site is not listed, type the URL in the Add this website to the zone field and click the Add button.
on the user environment the user may
not have the access to add the DocuShare site in Trusted Sites List. If the
user does not have access the user should engage their IT Department to request
f. Click Close.
g. Click OK.
the browser again and try open and close the pdf again.
February 7, 2017
Side by side