Comparison method violates its general contract error is displayed when selecting the Site Statistics

Note: This applies to DocuShare 7.

Issue

When selecting the Site Statistics link the following Stack Trace error is displayed.

System Error

Comparison method violates its general contract!

The <dshome>\logs\Tomcat.stdOut log files displays the following stack trace message.

07 Apr 2016 08:13:04 - [Thread[Thread-29,5,main]] - 07 Apr 2016 08:13:04 - printException: got this exception: jp.co.fujixerox.docushare.amber.DSWebSystemException with this message:  Comparison method violates its general contract!, dssession.locale=en

07 Apr 2016 08:13:04 - [Thread[Thread-29,5,main]] - jp.co.fujixerox.docushare.amber.DSWebSystemException: Comparison method violates its general contract!

07 Apr 2016 08:13:04 - [Thread[Thread-29,5,main]] - java.lang.IllegalArgumentException: Comparison method violates its general contract!

07 Apr 2016 08:13:04 - [Thread[Thread-29,5,main]] -        at java.util.TimSort.mergeLo(TimSort.java:773)

07 Apr 2016 08:13:04 - [Thread[Thread-29,5,main]] -        at java.util.TimSort.mergeAt(TimSort.java:510)

07 Apr 2016 08:13:04 - [Thread[Thread-29,5,main]] -        at java.util.TimSort.mergeCollapse(TimSort.java:437)

07 Apr 2016 08:13:04 - [Thread[Thread-29,5,main]] -        at java.util.TimSort.sort(TimSort.java:241)

07 Apr 2016 08:13:04 - [Thread[Thread-29,5,main]] -        at java.util.Arrays.sort(Arrays.java:1438)

Solution

This issue has been resolved in DocuShare 7.0 Update 1.

Solution Published: June 7, 2017

Solution ID: 1885

AR 34100 (Resolved in DocuShare 7 Patch 3)