Warning:  This step is very important, please verify all the information below before proceeding with the backup and restore procedures.

Warning:  It is very important to check the data retention value matches the old server if you are moving to a new DocuShare server or install because if a customer changed the default value to a higher number of days or infinite days on the old server and does not make the appropriate changes on the new install, it will start purging the access data that is older than 365 days when DocuShare is first starting up on the new server.   Also, in addition to deleting access tracking data (which may be critical for some customers), it may result in database transaction log to get full and bog down DocuShare.

Note:  You must be a Windows Administrator to perform this solution.

LDAP fails to work after upgrading and moving DocuShare from one server to another.

Note: You must be a Windows Administrator to perform this solution.