Solutions for upgrading or moving to a new server

DocuShare startup screen hangs, unable to access WebUI.

Database ldf file Is Growing Out Of Control

Note:  This applies to DocuShare 6.6.1.

DocuShare 6.6.1 Update 2:  Requires DocuShare 6.6.1 Update 1.   Brings a DocuShare 6.6.1 server to the same code level as DocuShare 6.6.1 R2. Update 2 includes all patches and hot fixes released since DocuShare 6.6.1 Update 1.

Note:  This applies to any version with SQL.

Note: This Solution is for anyone that is planning an upgrade DocuShare from a prior version after hours and overnight.

Warning:  This step is very important, please verify all the information below before proceeding with the backup and restore procedures.

Warning:  It is very important to check the data retention value matches the old server if you are moving to a new DocuShare server or install because if a customer changed the default value to a higher number of days or infinite days on the old server and does not make the appropriate changes on the new install, it will start purging the access data that is older than 365 days when DocuShare is first starting up on the new server.   Also, in addition to deleting access tracking data (which may be critical for some customers), it may result in database transaction log to get full and bog down DocuShare.